Client Charter
We promise to provide a professional, safe, friendly, caring and quality services
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Our priority will be given to semi-critical and critical cases in Emergency and Trauma Department with waiting time as follows:
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All critical cases (Red Zone) treated immediately
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All cases of partial kriritikal (Yellow Zone) treated within 30 minutes.
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Other cases (Green Zone) will be seen as the priority condition.
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Services at the Specialist Clinics and After Office Hours clinic will be by appointment time and/or condition of the patient.
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Information will be provided to customers about the disease and treatment
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Confidentiality of personal information, disease and treatment given to patients is assured.
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Facilities and a clean, comfortable and safe is provided.