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Medical Record

Details: Category: Support; Created on 21 March 2012; Last Updated on 13 April 2016; Written by Rafidah Hanem Bt Md Dalil; Hits: 4156

Information

Information

In 2009 the Medical Records Department has continued its role as a support service in HPSF, Muar.

Unit Aims

In 2009, the unit aims was to continue the renovation work for records order in accordance with Modified Terminal Digit Filing system (MTDFS) and lists the records of previous patients in the current One to One Patient Folder in stages, assisted by staff time. Implementation of these activities will continue in the years 2010.

Mission

Mission

* To provide the best service medical records to the public with an emphasis on customer-oriented service

* Ensure the rights of clients are protected, met and respect for human dignity

* To create an ideal system to ensure that medical records are kept and stored in a safe and orderly

* Adopt and practice work culture that emphasizes effective communication, professional service is rapid, accurate, efficient and friendly service and teamwork.

* Keeping the welfare of members and creating an environment and atmosphere that is safe and comfortable.

Vision

Vision

To create an optimal service by including a caring society, a professional team for customer satisfaction.

Objectives

Objectives

* To keep medical records, reports and statistics safely, orderly and effective.

* To provide the best medical records service, quality and effective service to customers by ensuring the rights of clients are protected, filled with human dignity and respect.

* To improve the quality of medical record-keeping system so that it can be detected accurately and quickly in the interests of customers.

* To providing hospital statistics accurately, fast and effective.

* We are committed to continuously improve the quality of our services to meet customers' needs and requirements.